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Shipping Policy

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Thank you for choosing French Epicure! We want to ensure that your order is processed and delivered as smoothly as possible. Please read the following shipping policy to understand how we handle shipping orders.

 

**1. Order Processing:**

   - Orders are processed within 3 business days after payment confirmation. Business days exclude weekends and public holidays.

 

**2. Shipping Methods:**

   - We offer standard shipping methods.

 

**3. Shipping Rates:**

   - Shipping rates are calculated based on the weight of your order and the shipping method selected. You can view the shipping costs before finalizing your purchase during the checkout process.

 

**4. Delivery Timeframes:**

   - Estimated delivery times vary depending on the shipping method chosen and the destination. Please note that these are estimated delivery times, and actual delivery may vary.

 

**5. Tracking Your Order:**

   - Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your shipment.

 

**6. Address Accuracy:**

   - Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. Any additional charges incurred due to incorrect address information will be the buyer's responsibility.

 

**7. Delivery Issues:**

   - If your order is damaged during shipping or if there are any other delivery issues, please contact us immediately at Frenchepicure2023@gmail.com with your order number and a description of the problem. Please do not send package before contacting us first via email.We will work to resolve the issue as quickly as possible.

 

**9. Contact Us:**

   - If you have any questions or concerns about our shipping policy, please feel free to contact us at Frenchepicure2023@gmail.com.

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